Traveling to China? Check this post first!

shanghai-chinaChina attracts visitors in swarms every year. With a monumental 26.29 million visitors in 2013, China is gradually becoming the hub of tourism for the rest of the world despite the language barrier. Estimates suggest that in less than a decade, China will eventually become the world’s top tourist destination attracting the largest number of tourists every year.

Are you planning on visiting your provider or looking for a new vendor and thus travelling to China any time soon? Then this is the right blog for you. Read on to find out a few tips on the customs, traditions and the routine of the Chinese people and what you should avoid doing whilst on your sojourn to this exciting outsourcing destination.

The Do’s and the Don’ts to Be Mindful of When Traveling to China

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Where To Find A Great VA

where-to-find-a-great-vaIf you have ever hired a Virtual Assistant you would probably agree that finding a good VA can be a daunting task. And if you haven’t, I assure you there is nothing easy about it! There are a ton of websites, companies and agencies that all promise to connect you with the best Virtual Assistants available.

Truth be told, a fantastic Virtual Assistant means different things to different people. They could all offer high quality VAs (not every one does) but their skills, availability or rates might not be what you need. It is important to understand the differences between the wide range of VA sources. You wouldn’t shop for new shoes in a grocery store, right? This is exactly the same with hiring Virtual Assistants. The best source completely depends on what you are looking for.

Let’s take a look at the 7 best places to find a Virtual Assistant:

  • Freelancing marketplaces
  • General purpose job boards
  • Temp agencies
  • VA Agencies
  • VA Recommendation services
  • Blogosphere
  • WOM

Now, let’s take a close look to see what we can expect from each of them:

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How to Find Great Developers on Freelancing Sites Like oDesk, Elance or Guru

How-To-Find-Great-Developers-on-Freelancing-SitesFinding good developers has never been easier! Hundreds of thousands of first class developers are waiting to bid on your project.  Submit your idea to our marketplace and have dozens of qualified developers bidding on your project in just a few hours.   Some of the brightest minds from all over the world have come under one roof to offer their services for rates as low as $8 an hour!…    NOT!

While the above commercial sounds great, the old adage is still correct – if something sounds too good to be true it most likely is.  No world-class developer is going to work for $8 an hour.

Great Developers are Hard to Find

The good old days of $5 Ph.Ds. are long gone and never coming back. As a matter of fact someone once said, “What makes them good old days is a great imagination and a bad memory.”

Yes, the world is not yet completely flat and there is a significant difference in standards of living and that can greatly affect the rates offered by developers. Take a look for example at the comparison here. Today the difference between the average web developer in India and the USA is staggering. So it is conceivable that you can find some solid developers that are charging their average local market rates through market places like Elance or Freelancer (see, here for a comprehensive list of freelancing marketplaces).   It is also conceivable that in order to compete better that developer will reduce his or her rates. But let’s examine the chances… Continue reading

Traveling to Ukraine? It Could be a Mixed Bag Experience, So Check Out This Post First

kievEven though I have been to Ukraine over a dozen times the country never fails to amaze me with its beauty and hospitality. I always wonder if that’s just me, but all my friends who live in Ukraine or moved from claim that friendliness and hospitality are the common character traits  and beauty is genetic.  Whether it’s true or not, chances are you will love the country, and yet, traveling to Ukraine is an experience a foreigner should be well-prepared for.  So before you jump on a plane, please consider a few tips from a road warrior:

Before You Decide to Go

I would not be surprised if you are considering Ukraine as an outsourcing destination: Ukrainian IT and R&D specialists have gained plenty of recognition over the recent years. In 2011 Ukraine became the “Outsourcing destination of the Year” and since then consistently have taken the leading spot in the Eastern Europe IT outsourcing market.

Of course the recent political crisis and military activity currently taking place in Ukraine made many businessmen have doubts about outsourcing to this country. Fortunately, these doubts are not well justified, as political turmoil in the country did not affect the IT outsourcing industry to any degree of significance.

While this crisis indeed affected the local population, it it also provided many foreign companies with an opportunity to negotiate better terms, reduced employee turnover, and put offshore providers on their toes.

The opportunity as usual comes with risks though.  Nobody knows how the situation in Ukraine develops over the next few months.   Understanding your own risk tolerance and risk tolerance of your company is critical.  And if you believe that outsourcing to Ukraine remains a great option to consider but you never been there you may want to check it out, as a matter of fact you should. Continue reading

Offshore Destinations: Ukraine

ukrainiansIt’s no surprise that I have a strong predilection towards outsourcing to Ukraine – both my parents were born in Ukraine, my wife grew up in a Ukrainian city, and many of my friends have Ukrainian roots.

My own experience in working with development teams in Ukraine along with what I learned from my friends and family proved to me that Ukraine is an attractive IT outsourcing destination. I am not the only one to think this way as according to the analytics data recently released by top$dev, Ukraine takes the leading position on the IT outsourcing market of the Eastern Europe. At the moment, Ukraine takes 33% of the market, Russia is on the second place with 21.8% and the last of the top three East European outsourcing countries is Romania with 9%. Just a few years ago Ukraine was named the “Outsourcing Destination of the Year” by the European Outsourcing Excellence Awards.

Of course the recent political crisis and ongoing military operations in the eastern part of Ukraine raised a lot of concerns across business community.   But even a cursory look at the situation in the country shows that the crisis did not negatively impacted the outsourcing industry. On the contrary, this situation presents you with a lot of opportunities, for example a chance to employ qualified professionals for a lesser cost. The difficulties that Ukrainians face at the moment make them more eager to work for stable foreign companies and ready to accept lower salaries.

Personally, I am convinced that Ukraine remains a great outsourcing destination and with that let me share with you some of my personal knowledge and the information I’ve gathered through my network. Continue reading

Finding VAs just got easier

Activities that call for out-tasking, ad-hoc outsourcing or “outsourcing your life” inevitably bring us to a not so easy to resolve dilemma – where and how to find a decent virtual assistant (VA). In some cases we can engage resources from oDesk or elance, in some cases we need to find an established VA company. And like with most of vendor selection challenges choosing VA vendor is a task not for the faint of heart. Sheer number of resources that fall into VA category makes proper selection a seemingly daunting task. For example, a search for “virtual assistant” brings 29K entries on oDesk and 19K on eLance.

Interestingly enough an approach here could be using another layer of outsourcing – getting an assistant who can find an assistant… And as luck may have it a few days ago I run into someone who offers exactly that kind of services – Nick Loper, the founder of Virtual Assistant Assistant, the leading directory and customer review database on personal and small business outsourcing companies. Nick also wrote a book “Virtual Assistant Assistant: The Ultimate Guide to Finding, Hiring, and Working with Virtual Assistants” that is now available on Amazon and published a white paper that discusses the current state of the personal outsourcing landscape. Here is a summary in his own words:

It looks at some of the macro trends impacting the industry, including large scale geographic shifts in supply, and the growing confusion over what exactly is a “virtual assistant.”

The study also addresses the demand side of the equation with an analysis of proprietary never-before-released survey data from prospective outsourcing clients. This includes information on desired work functions, anticipated workloads, preferred working relationships, and more.

As demand for outsourcing services has increased, so has interest from venture capitalists. A number of high profile companies and startups have raised funds to grow their business.

Finally, the paper looks at some of the demographic data on website visitors seeking out information on virtual assistants.

Outsourcing service providers may be able to use this data to better cater their offerings to meet the demands of the market.

VA market is going to grow considerably and selecting companies that can match your specific needs would become increasingly different. In that light services like VAA could be extremely helpful. I hope Nick continues growing his business…

“Outsource it!” is now in beta

A couple days ago my first full size book went into beta and is now available at the publisher website – http://pragprog.com/book/nkout/outsource-it. I feel very happy and relieved that the book is finally out, writing it was far more challenging than I’ve ever anticipated. At the same time I feel happy and proud, proud to be one of the authors of the pragmatic bookshelf, the group of technology writers that earned respect across very broad and demanding technical audience.

It will take a little while before the book hits the shelves of Amazon and other bookstores, but you don’t have to wait and get your e-copy of it today. While the book is in beta your comments and suggestions would be taken quite seriously and could result in changes and additions to the content, hopefully making the book even better. I am not sure how long the beta would take but hopefully much less than it took me to get here –

Roughly two and a half years ago I came up what seemed a great idea at the time – compile my blog material into an easy to read eBook. In a couple months I produced the first volume that was dedicated to making decisions on whether and how to outsource. In a short order I received substantial feedback that made it apparent that just recompiling the blog and doing surface level clean up won’t add too much value, and probably was not worth the effort. Continue reading