The most common emotion associated with introduction of outsourcing in organization, running offshore engagements, and even terminating relationship with an outsourcing vendor is fear. At least that is what I’ve observed over the years. Fear comes in many shapes and forms – anxiety, worry, distress, alarm, panic, paranoia and so on. We worry about so many things – deadlines, turnover, communication failures, key contributors… the list goes on and on.
We worry about many things, and most of them never happen. As a matter of fact, experience shows that 99% of things that we worry about to do not happen, and when things do happen events come at us so fast that we have no time to worry. Yet we continue to live in paranoia thoroughly convinced that outsourcing world is out to get us. Continue reading