List of Outsourcing Advisors

After my post on outsourcing governance I received a few emails raising the topic of outsourcing advisory. And that prompted me to do a bit of a deeper dive into the world of corporate matchmaking / marriage counseling – helping companies to find offshore vendors and later on help them with governance and management of the engagement.

This field remains huge and profitable and more so, seems to be growing in leaps and bounds. According to one of the leaders in outsourcing governance, KPMG, 70% of outsourcing users want better governance.  That’s not surprising since there many compelling reasons to engage advisors throughout the full lifecycle of outsourcing. The main being obvious – as I often say, outsourcing is a powerful tool but it a complex one and without proper knowledge using of it could be self- destructive; having someone with in-depth knowledge of the tool will spare you some injuries. If you are looking for me reasons consider taking a look at this article.

While doing my micro research I stumbled upon somewhat unexpected problem – I could not find a comprehensive source of companies that provide outsourcing advisory services. After googeling for a couple hours I figured out that a better tool here would be oDesk :) I pinged one of my VAs and she put together a list for me in just a couple days.

Please see below the top ten Outsourcing Advisors from the list based on Alexa rating (probably not the best way to rate them though), in addition you can find more comprehensive list sorted by Name, Alexa Global, and Alexa US.

Hopefully you find it helpful, as usual feel free to suggest new entries, or comment on existing ones.

Name PR Alexa Global Alexa US Description
IBM Global Services
8 446 608 IBM Global Services claims to be the world’s largest business and technology services provider. It has over 190,000 workers across more than 160 countries. IBM Global Services started in the spring of 1991, with the aim towards helping companies manage their IT operations and resources. Global Services has two major divisions: Global Business Services (GBS) and Global Technology Services (GTS). IBM Global Business Services (GBS) is the professional services arm of Global Services, including management consulting, systems integration, and application management services while IBM Global Technology Services (GTS) primarily reflects infrastructure services. It includes outsourcing services, Integrated Technology Services, and Maintenance.
Deloitte
8 6,851 4,965 “Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management and tax services to selected clients.
Gartner
7 8,659 5,056 Gartner, Inc. (NYSE: IT) claims to tbe world’s leading information technology research and advisory company. They deliver the technology-related insight necessary for their clients to make the right decisions, every day -from CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors.
PwC
8 10,816 8,629 PwC firms help organisations and individuals create the value they’re looking for. We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. “PwC” is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the PwC network. Each firm in the network is a separate legal entity and does not act as agent of PwCIL or any other member firm. PwCIL does not provide any services to clients. PwCIL is not responsible or liable for the acts or omissions of any of its member firms nor can it control the exercise of their professional judgment or bind them in any way.
Ernst & Young
8 13,374 8,634 Ernst & Young is a global leader in assurance, tax, transaction and advisory services. Worldwide, their 152,000 people are united by their shared values and an unwavering commitment to quality. They make a difference by helping their people, their clients and their wider communities achieve their potential.
Capgemini
7 16,622 4,942 A global leader in consulting, technology, outsourcing, and local professional services.
McKinsey & Company
7 17,418 15,185 McKinsey & Company, Inc. is a global management consulting firm that focuses on solving issues of concern to senior management. McKinsey serves as an adviser to many businesses, governments, and institutions.
KPMG
7 18,567 13,291 KPMG operates as an international network of member firms offering audit, tax and advisory services. We work closely with our clients, helping them to mitigate risks and grasp opportunities.
Boston Consultant Group (BCG)
7 37,830 23,291 BCG is a global management consulting firm and claims to be the world’s leading advisor on business strategy. They partner with clients from the private, public, and not-for-profit sectors in all regions to identify their highest-value opportunities, address their most critical challenges, and transform their enterprises.
Bain & Company
7 40,359 28,581 Bain & Company is a global management consulting firm headquartered in Boston, Massachusetts. Bain is considered one of the most prestigious consulting firms in the world, with 47 offices in 30 countries and over 5,500 professionals on staff globally.

5 thoughts on “List of Outsourcing Advisors

  1. Including IBM Global Services as one of the Outsourcing Advisors is like calling up McDonalds and asking for fast food joints to go to.

    The others on the list are genuine, and I would like to add TPI, Everest and neoIT to the list as well.

  2. :) Thanks Aditya; i think you are right and i do agree on ibm sentiment; as far as tpi, everest and neoit – they are in the list, just see longer for 30 some names (see the links in the post); best, nick

  3. Hi nick,

    I Agree with most of the companies listed here, I worked for P&G a couple of years ago, and most of the deals inside the company were with some of this companies.

    Actually, I want to comment in order to ask you something, not for this topic, because I think is already done because here there are the most important companies in Outsourcing advisors, but in order to ask you, What do you think about IT Outsourcing in the world, and actually the difference between It outsourcing in India and Latin America. I work for PSL ( http://www.pslcorp.com/ ), and we provide It Outsourcing for US and Canada, and we are the best in the region on what we do, but I really like to know your appreciations in this topic.

    Regards,

    Oscar Gómez

  4. True outsourcing advisory firms like TPI, Everest and Neo provide detailed and pragmatic outsourcing guidance based on years of hands-on experience from their practitioners. The top of your list is dominated by management consulting firms – a big difference. A better list of the largest outsourcing advisory firms can be found at: http://www.iaop.org/content/23/152/2042/.

  5. Hi Nick

    I have just come across your very interesting list of outsourcing advisors and I was surprised to find that we were not on it.

    We can be found at: http://www.grosvenorconsultancy.com and a brief description follows:

    “Founded in 1989, Grosvenor Consultancy Services is the longest established outsourcing advisor in the UK. It advises its clients on engaging and managing outsourcing, off-shoring and cloud vendors throughout the entire outsourcing lifecycle from strategy formulation, through contract drafting to renegotiating, retendering and taking services in-house. We are completely impartial as we only work for buyers of services, not vendors.”

    I hope that you will be able to add us to your list.

    Many thanks and best regards.

    Chris Tiernan
    Office: +44 (0) 20 8891 6767
    Mobile: +44 (0) 7831 664 281
    Skype: christiernan
    Website: http://www.grosvenorconsultancy.com

    Grosvenor Consultancy Services, Thames House, 5 Church Street, Twickenham, Middlesex, TW1 3NJ, United Kingdom

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

w

Connecting to %s