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	<title>Pragmatic Outsourcing &#187; Managing the Customer</title>
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		<title>Pragmatic Outsourcing &#187; Managing the Customer</title>
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		<title>Five levels of customer satisfaction</title>
		<link>http://pragmaticoutsourcing.com/2010/07/21/five-levels-of-customer-satisfaction/</link>
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		<pubDate>Wed, 21 Jul 2010 04:32:48 +0000</pubDate>
		<dc:creator>Nick Krym</dc:creator>
				<category><![CDATA[Managing Offshore Engagements]]></category>
		<category><![CDATA[Managing the Customer]]></category>
		<category><![CDATA[Offshore Tips]]></category>

		<guid isPermaLink="false">http://pragmaticoutsourcing.com/?p=1191</guid>
		<description><![CDATA[A few days ago Sathya, an onsite offshore coordinator aka account manager working with my company, stopped by to discuss what he and his company could do to earn my trust and to make me happy. I wish more people in my life would ask the same questions, in particular women. And I tell you, [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=pragmaticoutsourcing.com&#038;blog=4587662&#038;post=1191&#038;subd=nkrym&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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			<media:title type="html">nick krym</media:title>
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		<title>Offshore Account Manager</title>
		<link>http://pragmaticoutsourcing.com/2009/08/26/offshore-account-manager/</link>
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		<pubDate>Wed, 26 Aug 2009 00:40:24 +0000</pubDate>
		<dc:creator>Nick Krym</dc:creator>
				<category><![CDATA[Managing the Customer]]></category>
		<category><![CDATA[Offshore Tips]]></category>

		<guid isPermaLink="false">http://pragmaticoutsourcing.com/?p=974</guid>
		<description><![CDATA[A few days ago an interesting question came over email – Hi Nick, Thank you for your valuable inputs and keep them coming as usual at your blog..I have been reading your blogs for sometime now and I enjoy reading them as the info provided are very helpful for me.I have recently taken a new [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=pragmaticoutsourcing.com&#038;blog=4587662&#038;post=974&#038;subd=nkrym&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">nick krym</media:title>
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